1. Introduction
1.1. Who is this research for?
1.2. Research Objectives
1.3. Method
1.4. Scope
1.5. Author’s Note
2.
Key Findings
3. A Consumer Segmentation for VUI you can read this free online click here
3.1. Segmentation Method
3.2. Segment Introduction
4. Why and When VUI works
4.1. Simplification
and Validation
4.2. Aid to Memory
4.3. B-Party Personalisation
4.4. Inclusion and Accessibility
5. Why and When VUI
doesn’t work
5.1. Quality and performance
5.2. VUI is not Intelligent Enough
5.3. There is no oral tradition
for the language of machines
5.4. Negative Experience and unrealistic expectations
5.5. A really compelling reason to use
5.6. Using VUI is
not socially acceptable
6. Making simple VUI Work for mobile users
6.1.
User Needs
6.2. Relationship between users and their mobile
6.3.
Product Management
6.4. User Experience Design
7. Market Maturity –
Has Voice as a User Interface (VUI) finally come of age?
7.1. Perspectives
from the Qualitative Research
7.2. Dependencies for VUI Mass Market Maturity
8. Overcoming industry-wide barriers to market maturity
8.1. Marketing VUI
8.2. New value models for VUI applications and services
9. Towards intelligent VUI
9.1. Inclusive
and Intelligent Mobile User Experience Design
10. Appendix A: Researcher’s Participants and Contributors
11. Appendix B Tables referenced in the document
12.
Appendix C: Background Research
13. Appendix D: Consumer Survey Questionnaire
