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The research was carried out by
Nicky Hickman, Director, and Penny Allen, User-Experience Research Intern, from Inglis Jane Ltd. Nicky has over 10 years experience working in the
international mobile communications sector as a product and innovation manager. She has specific interest and expertise in
the domains of Digital Identity and Inclusive Design. Penny is a psychology graduate from Lancaster University, and is currently
studying for an MA in User-Experience Design at Napier University in Edinburgh.
Participants and Contributors Very many thanks to the following people, who contributed through
time, advice, research and discussion.
______________________________________________________________________ Dan Appelquist | Senior Technology Strategist, Vodafone Group R&D; Founder of Mobile Monday | Dan Chastney | Product Manager specialising in mobile voice services. Ex-Spinvox, currently working with Skype. | Peter Cochrane
| Peter is
a futurist and advisor to industry and governments who has worked across: hardware, software, system, network, HMI and adaptive
system design. He was formerly CTO at BT, Collier Chair for the Public Understanding of Technology @ Bristol, and winner of
numerous awards including an OBE and IEEE Millennium Medal | Pete Dixon | Mobile Usability & User Experience professional, currently working with O2 |
Mike Duxbury | Director of Total Access Solutions, a consultancy specialising
accessibility at work. Mike is also blind, so has direct experience of VUI |
| Erlang Solutions are the leading Erlang OTP software development, training & consultancy company. ETC developed the online consumer
survey including SurveyBee. | Rob Graham | Rob
is Head of User Experience and Research at Telefonica O2 UK. In previous roles at HUSAT, Motorola and Vizzavi, he worked
on Voice UI research and design for in-car and mobile telephony applications. | Ian Hosking | Senior Research Associate at Cambridge University School of Engineering, Ian has many years experience
in Inclusive Design | Sabrina Lee | Sabrina is a Voice Services Marketing Manager, for Vodafone Group Partner Markets. She has direct experience developing new products and services using VUI | Rao Machiraju | Rao is CEO of ReQall, the memory service that uses VUI as one of its interfaces | Debbie Miller | Debbie is VP Product Management at ReQall and has many years product management experience using VUI | John Penberthy Smith | John is an independent marketing consultant, with many years experience as a senior consumer marketing
Director in the mobile industry | David Pollington | Head of Technical Research Consumer & Internet at Vodafone Group R&D | Luke Razzell | Director and Founder of solutions agency Weaver Digital. Leading expert on social User Experience | Hugh Roberts | Senior
Communications Strategist at Patni Consulting, he has many years experience in the telecoms industry | Nik Sargent | Nik is a telecommunications specialist consultant with 18 years experience, and has been published
on a number of technology topics. His passion is to transform unsatisfactory customer interactions, inefficient processes
and ultimately, the bottom-line. Nik has interests in UI, Networked Applications, Social Media, and technology ‘disruption’
and blogs at www.italkspeech.com |
Saqib Shaikh | Saqib is an Engineer at Microsoft, as a blind user, he is
a strong advocate of Inclusive design, and has many years experience using VUI | Dr Nick Spencer | Nick is an independent consultant. | Simon
Terry | Simon Terry is MD of Anglepoise Ltd. His expertise is in design excellence, and innovation | Deborah Velick | Deborah is a User Experience Design expert based in America. |
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