The Vodafone IP VPN product development and carrier services team was new 2 years’ ago, made up of ex-C&W staff and long-time contractors as well as Vodafone staff, the team was starting a major project at a time of intense change in the newly merged organisation. Vodafone needed a partner to develop a team of consultants, some of which were already known, and enable organisational design to insource some capabilities over time, and reduce dependency on consultancy services. They needed a flexible partner, that would work with other consultancies and agencies, and would understand what had to be delivered when.
ij started with one individual product development manager, and now has two teams one managing the delivery of the access network, the other, a specialist team working on the delivery of a new carrier services operating model to support the new global networks development. We used our flexible sourcing model to work with specialist recruiters in the carrier services domain, on-boarded consultants who were already known to Vodafone, and used our talent pools to find experienced delivery managers who knew Vodafone and its governance processes. In support of move to in-source, 3 of those contractors have become permanent Vodafone employees.
The programme is still delivering, but a clear sign of ij success, becoming dispensible, is that the Carrier Services team is now being fully in-sourced, with no further ij requirement by Autumn 2015.
“ij’s flexible hybrid model has helped us manage the delivery and the transition without excessive cost or complexity. We would not be able to work this way with either an agency or a full-service consultancy. They are always there as a team to help us with the bigger picture, they understand what we’re delivering, and why”
Principal Network Design Manager
"Being part of the IJ Team has allowed us to work on one of the most challenging and exciting Telecoms Projects around today and to play an important role in developing the Vodafone Group Business" John Melton
“ij extensive business network has allowed me to be part of one of the biggest transformation programme in fixed/mobile operator arena. It has been a sustained and fulfilling engagement that produced multiple outcomes – ones that made a difference to my Client’s business. ij are professional, reliable, transparent and fair when dealing with their consultants. They run daily operations smoothly with individual focus and care often lost amongst today’s mainstream providers. They even manage to inject some fun into what’s otherwise a very busy schedule.” Jarek Zak